Expectations

Expectations

A partnership is an investment in today and the future. When we form a partnership with a client we expect to build a long-term relationship that is mutually beneficial for both parties.

As such, we are looking to partner with clients who:

Are looking to invest in their long-term success
Value the relationship building process
Seek to work collaboratively with other like-minded professionals
Are focused on reasonable and achievable goals (no matter how big they are)
Have legal and ethical business practices
Can accurately communicate needs and/or will allow us to make recommendations

In return, our clients can expect:

A professional business relationship
Collaboration on all projects
- Free client collaboration workspace for Gold and Platinum Retainer Clients
- Use of email, chat, and Internet web conferencing software
- Speedy return of phone calls and emails
Efficient and timely completion of projects and daily tasks
Quality guarantee
- All work goes through a series of quality control checkpoints before being returned.
- If, for any reason you are not satisfied, we will correct it to your satisfaction.
Confidentiality and security of your personal and company information
- Our Privacy Policy
- Our Due Diligence Policy (link coming soon)
- Documents and account information can only be accessed by A&B employees working on your account.
- Each employee goes through a thorough background check before having access to client data or materials.
- Each employee signs our confidentiality agreement before having access to client data or materials.
- Working documents are stored on a secure offsite server that is backed up daily.
- Completed projects are removed from our server, burned to a CD and archived in a secure location.
- Hard copies of confidential materials go through a cross-cut shredder prior to being recycled.
- Credit card payment processing is done through a secure server.
- Credit card information is not stored unless requested by the client and then it is stored in a secure location.
Fair and competitive estimates
- Admin and Beyond is priced competitively, according to VA Industry standards.
- Our proposals include pertinent business analytics you can use to make informed decisions.
- Our strategic partnerships allow us to bring you the most comprehensive services at the best price.
- We only charge for time and resources used.
Convenient payment terms and methods

We offer several payment options.
Clients enjoy the confidentiality and security of the PayPal secure payment processing system.
We also offer other payment options to meet client needs.